News updates
Pensions are constantly evolving and there may be changes that affect your membership, so it’s important to keep up to date with what’s happening.
Festive season Helpline opening hours
Nov 27, 2023, 00:00
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Take note of our Helpline opening hours over the festive season, should you wish to contact us during this time.
Our Helpline opening hours will be slightly different over the festive period. Please bare this in mind if you plan on contacting us.
This year’s opening dates are:
- Friday, 22 December – 8am – 12 noon
- Monday, 25 December – closed
- Tuesday, 26 December – closed
- Wednesday, 27 December – 8am – 5:30pm
- Thursday, 28 December – 08am – 5:30pm
- Friday, 29 December – 08am – 5:30pm
- Monday, 1 January – closed
- Tuesday, 2 January –8am – 5:30pm
You can call us on our Helpline number 02476 472 582 for any queries during the festive opening hours above.
If you have questions about your pension while the Helpline is closed, you can find lots of useful information across the website.
We are back to our normal opening hours 8am – 5:30pm Monday to Friday from Tuesday, 2 January 2024.
We hope you enjoy a great festive season!
Did you know..?
You can find out more about the latest developments affecting your Scheme pension in your member newsletter.
